Mastering Sales Excellence
Advanced Strategies for Client Acquisition & Relationship Management
Unlock the power of strategic sales and client relationships to drive business growth. In the financial sector, sales success goes beyond transactions—it's about building trust, managing relationships, and delivering value-driven solutions to high-profile clients.
This one-day intensive workshop is designed for senior professionals in banks, financial institutions, and insurance companies who play a pivotal role in client acquisition, revenue growth, and strategic relationship management.

Meet Your Trainer: Ichhya Malla
Ichhya Malla, founder of PeopleFirst, is a dynamic, charismatic and energetic sales expert and certified corporate trainer working to uplift the human resources in Nepal. She has a Masters in Marketing and is a graduate from Johns Hopkins University, USA.
She has training qualifications from UK and is certified in Corporate Training, Teaching and Developing Professionals. She is also an associate for Nepal for RAIN Selling and Catalyst Global. She has delivered various workshops on topics like Sales, Customer Delight, Personal Branding, Effective Marketing, Team Building, Customer Service, Goal Setting, and Business Etiquette at different commercial banks, corporate houses, hotels, government institutions and educational institutions in Nepal.
Key Takeaways
Develop High-Impact Sales Strategy
Learn structured methodologies to navigate complex sales cycles and client decision-making processes.
Master Negotiation Techniques
Handle high-profile clients, resolve objections, and close deals with confidence.
Strengthen Communication
Build credibility and trust with top-tier clients through consultative selling.
Leverage Relationship Management
Learn how to deepen client relationships and increase cross-selling & upselling opportunities.
Deliver Compelling Solutions
Position your bank's or institution's services as high-value, client-centric offerings.
Drive Revenue Growth
Equip yourself with techniques to attract new clients while retaining and growing existing relationships.
Who Should Attend?
- Branch Managers & Regional Heads
- Relationship Managers & Key Account Executives
- Wealth Managers & Private Bankers
- Corporate Sales & Business Development Leaders
- Customer Experience & Client Retention Specialists
- Client-facing Leadership Roles
Workshop Details
Date
April 26 & 27, 2025
Duration
One Full Day
Client Testimonials
"I had the privilege of working with Ichhya both as a client, for training at Ncell Axiata Ltd., and as a partner on an internship hiring project. Ichhya is an exceptionally knowledgeable trainer in sales, customer service, and team building, delivering insights that made a real impact on our teams."

Chief HR
"The session was highly effective, and I found it to be very insightful. Your clarity in presenting the topics was commendable, and I truly appreciated the structured approach you used. The tools and techniques you employed to build rapport were unique and different."

Branch Services Manager
"We conducted sales training with Ms. Ichhya Malla, who delivered an insightful program that equipped our team with invaluable skills and strategies. Her sessions covered the latest industry knowledge and featured a dynamic delivery approach. Truly impressive!"

HR Manager
Trusted By Leading Organizations




Why PeopleFirst?
For over 10 years, PeopleFirst has specialized in high-performance learning and development workshops tailored for Nepal's diverse sectors. Our programs integrate proven strategies, real-world case studies, and interactive coaching to deliver practical, results-driven learning experiences.
Ready to Transform Your Sales Excellence?
Contact our Program Coordinator
Suwasna Sainju: +977 9823235619
Email: peoplefirst.consulting44@gmail.com
Register Now